Deaf and Hard of Hearing
National Relay Service
If you are Deaf, have a hearing or speech impairment and/or you use a TTY phone or a computer with a modem, you can talk to anyone in the wider telephone network through the National Relay Service (NRS).
The NRS is a national telephone access service available to everyone at no additional charge. When you call through the NRS a Relay Officer (RO) will assist with your call. You can type and read your conversation entirely via a TTY or a computer with a modem. In some cases, the RO will become "your voice" and read out loud your conversation to the other person. The RO will listen to the response and type it back for you to read.
Before you call the NRS, make sure you have the phone number of the department you want to talk to, then call 133 677 to reach an NRS Relay Officer.
Auslan Interpreters
Auslan interpreters are available to interpret for face to face interviews. State Government agencies are obliged to provide an accredited Auslan interpreter under their language policies, so ask the agency if you require one. For further advice, contact the WA Deaf Society.